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Stuck on step 4 (button "Create my site")

Stuck on step 4 (button "Create my site")
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Primary: [Support]
Secondary: [Tickets]
I'm stuck on step 4 . Seem the button "Create my site" not active. I can go back to step 3 but I cant go further.
I'm using firefox and win XP.
Will try in explorer.
Any idea what can I do to fix the problem ?


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