I have members who have made characters and signed up but are not showing up on the roster? How can I fix that or am I missing something?

umm...which members aren't showing up. Remember that there is the "Mains Only or Mains and Alts" box at the top.

If I have some names of people who aren't showing up I can check it out more closely.

----
The day Microsoft makes a product that doesn't suck is the day they make a vacuum cleaner.

Generally speaking ALOT of them. lol If you compare any member accounts "Trial member" and higher to the "Roster" you will see that alot of people are not on the roster.