Chops, That seems to have done the trick. Thanks much. I edited my comment because I could not see your response when I accessed my ticket through "my tickets" but when I clicked on the link to it from the recent tickets box on the right bottom menu, I could see your response.
Still having same issue with logging into dkpsystems.com site though--having to reset pw each login. Maybe our DNS was resolving back to dkpsystems and I had it in a loop. I've reset pw but will check it again tomorrow. I have login name to this site as "Rocksy" and login to my guild site as "Roxxsy" and both use same email address. Is that an issue? I would guess the problem is probably between the keyboard and the my chair. {liked that one, didn't ya}