Wow. Awesome. Gotta say, as a senior software developer myself, I am impressed at the attention you give to your clients. Not to mention your avatar is from one of my favorite movies of all time! (This really pisses me off to no end!).
Thanks. I'll test it tomorrow night on our raid, and let you know how it works.
----
A Leprechaun?! I'll hang him by his feet and beat him like a pinata until the gold falls out!
Awesome! Happy to please.
I actually find giving individual attention to gamers rather easy, actually. Gamers are definitely one of the coolest groups to support because, well, we're all dorks. Saying "dude" in a support call isn't going to seem "too informal" to a gamer. I've taken support calls with my fiance nearby, and after I tell her it was just a dkpsystem support call she's like "oh wow...you sounded like you were talking to one of your friends."
It's a rather pleasant experience, overall.
"Time is money to a guy like me, and your PHONE IS DEAD by the way"
A few months ago, I was bored and made these...hehe
----
The day Microsoft makes a product that doesn't suck is the day they make a vacuum cleaner.
--
It's all in the reflexes.