I'm sorry about the unscheduled downtime experieced this morning and afternoon. The data center tells me that apparently a UPS went down and it took an entire rack of servers down.

As payment for all your patience with this situation, I've gone ahead and extended all your accounts by 14 days.

Again, I'm terribly sorry for the inconvenience with that.

If the guys who run the data center had WoW characters, I'd go find em and grief em for you all

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The day Microsoft makes a product that doesn't suck is the day they make a vacuum cleaner.

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It's all in the reflexes.