Is WoW crashing when you close, or are you suddenly closing? Are uyou making sure that you close WoW before uploading?
How long have you noticed that it's not capturing data?
Also it might help if you attach the file you are uploading or if it is really a 0byte file then paste in the path to the file omitting any <username> data that might be in the path.
-- Six Demon Bag Jack Burton: Hey, what more can a guy ask for? Egg Shen: Oh, a six-demon bag! Jack Burton: Terrific, a six-demon bag. Sensational. What's in it, Egg? Egg Shen: Wind, fire, all that kind of thing!
Closing wow in any "legitimate" way is fine. ESC > Exit Program, and By logging out.
The most popular "illigitimate" way is by ALT+F4. If you're alt+f4ing, then the data isn't getting written.
Additionally, I've known people who's WoW programs crash after closing the program, and even THAT prevented the file from being written (that one guy could pretty much not save any data for any mods because of it), but that's an extreme example.
The experiment to ensure that the mod is working is to make a quick raid (just you and someone else), then type /grss test (this will take a snapshot called "test"), then close WoW and try to upload the file.
Closing wow in any "legitimate" way is fine. ESC > Exit Program, and By logging out.
The most popular "illigitimate" way is by ALT+F4. If you're alt+f4ing, then the data isn't getting written.
Additionally, I've known people who's WoW programs crash after closing the program, and even THAT prevented the file from being written (that one guy could pretty much not save any data for any mods because of it), but that's an extreme example.
The experiment to ensure that the mod is working is to make a quick raid (just you and someone else), then type /grss test (this will take a snapshot called "test"), then close WoW and try to upload the file.
One trick that I've used when dealing with unstable AddOns in the past is to periodically run this command in game:
/console reloadui
This will force all your AddOns to reload - and as a side effect will also write out all their settings (please note that it'll lock up WoW for a few seconds, that's normal)
But aye, the first step is to just make sure that you're not alt-f4ing to quit WoW and logging out normally, instead.
You can close this ticket, going into shat after a raid would cause my wow to crash causing my issue. so now i just log out after the raid to resolve the problem
You can close this ticket, going into shat after a raid would cause my wow to crash causing my issue. so now i just log out after the raid to resolve the problem
Thanks for the clarification. Do you know what's causing your WoW to crash in Shatt?