Hi- I saw on the DkpSig site it says on 12-14 that there were some issues that Chops was addressing but I just wasn't sure if there has been an update.
I have checked some forums and along with one of my own characters, the following ones have all blank information too and I'm not sure why. Alexsrasza US server and I know they've worked before.
It seems the armory is acting a little weird this morning, saying "Awaiting character refresh" for a lot of characters. It's even doing it to my character, which I was on on 12/31, so I think the armory is being a little fickle right now.