I've cleared your Arena Teams (that's ignored by the reset, and it shouldn't be).

To change your background, head to Admin > Layout > Background.

The version info from /dkpp is the only verbal response. If it does that, that means it's trying to get whatever data it can.

Could you attach your DKPProfiler.lua file from WTF/Account/AccountName/RealmName/Character/SavedVariables please?

here is the file you requested

I also looked in the file, which you're about to do obviously. i read last night a ton of stuff and ran across the posts about the talents, and like one response you made about the talents being there but nothing being filled in, I have the same issue apparently. i also see that I have the guild bank info in my file, but it is not uploading to the site. It might now I havent tried yet. I'll go do it and let you know

Thanks for helping me so far!!

Did the upload not work?

It worked. If you click "View this ticket on the forum", you'll see the attachments.

Have you figured out anything on this yet?