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Forum issues

Forum issues
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Primary: [Support]
Secondary: None

I've run into a couple of issues with our new forums.

First of all, we somehow managed to orphan a post and can't delete it. We had made an initial post just to see how it looked, then went in and changed ranks, thread tags, etc. After that we could no longer see the original post, even though it shows up in the thread count. Is there a way to purge out our forum database?

The second issue is more of a 'How do I' type of thing. Our guild has a raiding alliance with another guild, and we'd like to use our new site to track DKP, etc for the alliance. Part of that includes creating an area in the forums for alliance members to mingle with our guildies, and for alliance leaders to come and discuss issues with our officers. I can't seem to figure out how to get this functionality set up though. I understand how the thread tags work, but the problem I have comes with the security levels assigned to them and the fact that there is a single ranking system for security. If I put the alliance leader rank above our normal guild members, they will be able to see the leadership threads but will also be able to see our general guild chat. If I set them up below our guild ranks, then our guild members will be able to see leadership chat. Both cases are likely bad moves. Ideally I'd like to be able exclude certain groups from certain tags, or even have multiple forums with distinct thread tags for each. I'm not sure how I'd go about doing that, though. Is there any way to set up this functionality?

- Darkstalker (aka jblue69)
http://toh.dkpsystem.com
Quote
First of all, we somehow managed to orphan a post and can't delete it. We had made an initial post just to see how it looked, then went in and changed ranks, thread tags, etc. After that we could no longer see the original post, even though it shows up in the thread count. Is there a way to purge out our forum database?


I'll get it done in a few minutes.

Quote
The second issue is more of a 'How do I' type of thing. Our guild has a raiding alliance with another guild, and we'd like to use our new site to track DKP, etc for the alliance. Part of that includes creating an area in the forums for alliance members to mingle with our guildies, and for alliance leaders to come and discuss issues with our officers. I can't seem to figure out how to get this functionality set up though. I understand how the thread tags work, but the problem I have comes with the security levels assigned to them and the fact that there is a single ranking system for security. If I put the alliance leader rank above our normal guild members, they will be able to see the leadership threads but will also be able to see our general guild chat. If I set them up below our guild ranks, then our guild members will be able to see leadership chat. Both cases are likely bad moves. Ideally I'd like to be able exclude certain groups from certain tags, or even have multiple forums with distinct thread tags for each. I'm not sure how I'd go about doing that, though. Is there any way to set up this functionality?


Whoa, that's a different request than I've seen. Unfortunately, the only way to accomplish that is to use private threads at the moment.

There is a feature coming specifically for creating thread tags that you get to pick and choose which members will have access to them. That functionality is expected within two weeks.


--
It's all in the reflexes.
Quote
Quote
First of all, we somehow managed to orphan a post and can't delete it. We had made an initial post just to see how it looked, then went in and changed ranks, thread tags, etc. After that we could no longer see the original post, even though it shows up in the thread count. Is there a way to purge out our forum database?


I'll get it done in a few minutes.

Quote
The second issue is more of a 'How do I' type of thing. Our guild has a raiding alliance with another guild, and we'd like to use our new site to track DKP, etc for the alliance. Part of that includes creating an area in the forums for alliance members to mingle with our guildies, and for alliance leaders to come and discuss issues with our officers. I can't seem to figure out how to get this functionality set up though. I understand how the thread tags work, but the problem I have comes with the security levels assigned to them and the fact that there is a single ranking system for security. If I put the alliance leader rank above our normal guild members, they will be able to see the leadership threads but will also be able to see our general guild chat. If I set them up below our guild ranks, then our guild members will be able to see leadership chat. Both cases are likely bad moves. Ideally I'd like to be able exclude certain groups from certain tags, or even have multiple forums with distinct thread tags for each. I'm not sure how I'd go about doing that, though. Is there any way to set up this functionality?


Whoa, that's a different request than I've seen. Unfortunately, the only way to accomplish that is to use private threads at the moment.

There is a feature coming specifically for creating thread tags that you get to pick and choose which members will have access to them. That functionality is expected within two weeks.


Yeah, with traditional forums there are generally access levels per forum/group, so we could just lock down an 'Alliance' forum to certain security groups (our officers and theirs). It sounds like you may be heading towards a solution, however. If you can make it so tags can be set up for (multiple) specific ranks and/or users instead of 'this rank and below', that would solve my problem.

By the way... let me commend you on how much attention you pay to this site. I'm truly impressed with your quick responses to my (and other) posts. This is a far cry from the last guild hosting service we had and its a welcome sight.

- Darkstalker


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