Is there a way to reset a character's DKP to zero without removing the character from the site? When we have players change mains, we zero their DKP and I am looking for a much easier way to resolve this.

When we do this we do a negative adjustment of the value of the DKP they currently have.

I've tried that, but with decay it can leave them with negative DKP which we frown upon.

Ahh we don't deal with decay. I have no other ideas aside from deleting the toon in question =(

Why not use the "Character Transfer" option under DKP. That's designed precisely for changing mains.

That would transfer all of the DKP too, which would not achieve the result of a Zero DKP balance for the new main.

Both toons should be set to zero.

Let me explain a bit. Historically people have switched mains to gear alts. While not a problem in and of itself, having people swap on a whim is problematic for progression. Zeroing out DKP on both toons involved makes the player think about why they are swapping and whether or not it's worth it.

Right, I misunderstood the purpose of your initial post. Unfortunately the only way right now to instantly zero out a character's DKP is to delete and re-create.

Alright, thanks.

I've made a ticket about this problem - gogo support

http://www.dkpsystem.com/ticket.php?ticketid=841